The University of the Sunshine Coast (UniSC) is offering a six-week microcredential course designed to enhance core competencies in the security industry. Aligned with the Queensland Security Industry Workforce Development Plan 2020–2025, this course is tailored to meet the evolving demands of frontline security work.
Participants will engage in weekly workshops covering:
- Risk assessment and vulnerability reduction
- Behavioural observation and situational awareness
- Customer service and stakeholder engagement
- Empathetic communication and rapport building
- Negotiation and de-escalation techniques
- Professional communication and report writing
Whether attending onsite or online, professionals will gain practical tools to improve community safety, reduce risk, and lead with confidence in dynamic environments. Optional assessments reinforce learning, and sessions are recorded for flexible access.
This initiative from UniSC, in partnership with ASIAL and funded by Jobs Queensland, aligns with SPAAL’s commitment to professional development and raising industry standards. If you’re a licensed security officer in Queensland, don’t miss this chance to invest in your future.
Learn more and register via UniSC’s official course page.