Recently we have become aware of some confusion surrounding the incident register requirements of two key regulatory agencies – NSW Liquor & Gaming (NSWLG) and the Security Licensing Enforcement Directorate (SLED).
Both agencies play pivotal roles in ensuring safety, compliance and accountability within the NSW hospitality and security sectors. While their work may occasionally intersect, these agencies operate entirely independently of one another.
It is very important for venues and security providers to be clear about this independence as this impacts on how incident registers are managed. Also failing to grasp the independence of the agencies may have lead to the confusion we are seeing around incident registers … and could easily lead to breaches.
NSW Liquor & Gaming is the regulatory body for licensed venues and therefore require hotel and registered club licensees to take responsibility for the maintenance of both gaming and liquor incident registers. NSWLG hold venue licensees accountabloe for compliance. They do not have jurisdiction over the compliance of security operators and licensees.
The Security Licensing Enforcement Directorate of the NSW Police is responsible for regulating the security industry. Part of this role is monitoring the conduct of licensed security personnel. To this end any incident involving security personnel must be recorded in an approved SLED incident register. These registers must be held by the holder of the security master license and must be accessible to SLED, on demand.
The bottom line is that the SLED Incident Register and the NSWLG Incident Registers are separate and independent.
Responsibility for them rest with different licensees:
- NSWLG Incident Registers
- Records incidents involving liquor and gaming.
- VENUE LICENSEES are responsible and accountable.
- SLED Incident Registers
- Records all incidents involving licensed security personnel.
- SECURITY MASTER LICENSEES are responsible and accountable.
For more details see:
New South Wales Liquor & Gaming – Gambling Incident Registers