The Queensland Government is seeking written feedback and comment regarding the proposed units of competency for each of the security provider licence functions.

Submissions are open until Monday 30 September 2019 and can be emailed to:

Tamika Travers
Manager, Industry Licencing Unit​


The Office of Fair Trading (OFT) has conducted a review of the training package and units of competency for each licence class under the Security Providers Act 1993.

Draft units of competency to be eligible to obtain a crowd controller, security officer (unarmed), security officer (patrol dog), security officer (cash in transit) and bodyguard licence have been proposed.

Ongoing training

Ongoing training will continue to be required for crowd controllers and bodyguards.  This ongoing training will be:

  • CPPSEC3101 Manage Conflict and security risks through negotiation
  • CPPSEC3121 Control persons using empty hand techniques and;
  • HLTAID003 Provide First Aid.

What has happened during the review process?

The Commonwealth Department of Education and Training commissioned the Skills Service Organisation Artibus Innovation (Artibus), to review the current security providers training package required to receive a licence in the industry.

Artibus consulted with industry stakeholders, including state and territory regulators, registered training organisations, security industry associations and security licensees to develop the proposed new training package.

The requirements of the review were to consider whether qualifications and units of competency meet industry needs, and to develop components that align with the licencing requirements across jurisdictions.

A draft Security Operations Training Package was produced by Artibus and the Australian Industry Skills Committee approved it on 20 December 2018.